Privacy Policy

MindShore, S.L., with Tax Identification Number (CIF) B-87460267 and registered office at Avenida del Brasil, 29, 28020 Madrid, Spain, is the Data Controller responsible for the processing of personal data and guarantees its security and confidential treatment in accordance with Regulation (EU) 2016/679 (GDPR) and any other applicable data protection regulations.

Data subjects may contact MindShore's Data Protection Officer to address any questions related to the processing of their personal data at: info@mindshore.io.

Within MindShore's digital platforms, personal data may be collected and processed, depending on the user's relationship with MindShore, for the following purposes:

User registration and access to digital platforms, including access to contracted services, contact details, and compliance with MindShore's legal obligations as a provider of information society services.

Handling inquiries or requests, for the sole purpose of managing and responding to such inquiries.

Navigation data and cookies, processed to improve accessibility, personalize and analyze browsing behavior, and display advertising based on user interests, including on third-party advertising spaces (such as social networks or search engines), in accordance with MindShore's Cookie Policy and the privacy policies of the platforms providing such advertising spaces.

Specific purposes identified in data collection forms, without which MindShore will not be able to process the corresponding request.

Contracting of services or products, for the purpose of managing the relationship with MindShore, delivering the requested services, providing customer support, and fulfilling contractual obligations.

Data enrichment, where the user has provided consent, through the acquisition of databases from publicly accessible sources, in order to improve relationship management and communications.

Commercial and informational communications, where the user has provided explicit consent, regarding products and services of MindShore or third parties promoted by MindShore, including training, financial, human resources, and employment-related content. These communications may be delivered through channels provided by the user or through third-party platforms contracted by MindShore and accessible to the user, including electronic means.

For these purposes, MindShore may use automated support systems for campaign segmentation and audience profiling, using information obtained from MindShore and, where consent has been granted, from third-party sources. For clients, such communications may continue even after the contractual relationship has ended, provided consent has been given.

Use of anonymized and dissociated data, preserving user anonymity, even after the termination of the relationship, for internal decision-support systems, business management, and optimization of customer and member management systems.

Where the user has provided consent for commercial communications, personal data may be processed for up to two (2) years following termination of the contractual relationship or deregistration of users without an active contractual relationship. Otherwise, such data will be deleted immediately upon termination.

For other registered users of MindShore's digital platforms (websites, applications, etc.), personal data will be retained until the user requests deregistration.

These periods apply without prejudice to mandatory data retention obligations imposed by applicable law.

The legal basis for processing personal data includes:

• User consent, obtained from visitors, registered users, clients, or potential members
• Use of MindShore's digital platforms
• Execution of contracts for products or services
• Legitimate interests of MindShore, particularly in relation to ongoing contractual relationships or data obtained from publicly accessible sources
• Any other legal basis applicable at a given time

Legitimate interest includes the processing of user data for information system security and access control management.

Registration on MindShore's digital platforms is restricted to individuals of legal age. By registering, the user declares and guarantees that they are of legal age. MindShore disclaims responsibility for the processing of personal data of minors without parental or legal guardian consent.

Where registration is required, data are provided freely and voluntarily and must be accurate. Users undertake to safeguard their credentials and notify MindShore promptly of any loss, theft, or unauthorized access.

Users are responsible for the accuracy of the data provided and must request updates where necessary.

MindShore works with third-party service providers (including sales channels, administrative support, customer service providers, banks, debt collection agencies, marketing and advertising providers, auditors, and others) who may access personal data with appropriate safeguards and solely for the purposes described.

Users may communicate with MindShore via social media platforms (such as Facebook or Twitter) located in the United States. MindShore may also use such platforms to send commercial communications where identifying data are required.

International data transfers shall be carried out under the EU–US Privacy Shield framework or, where applicable, on the basis of the explicit consent of the data subject.

Data subjects may exercise rights of access, rectification, erasure, restriction of processing, objection, withdrawal of consent, portability of data, and the right to challenge automated decisions, including profiling, by contacting MindShore as described below.

If no satisfactory response is received, data subjects may lodge a complaint with the Spanish Data Protection Authority (AEPD).

Access to MindShore's digital platforms is carried out in a secure environment. Users may verify this by checking that the website address begins with "https", indicating that content is delivered through a secure server operated by MindShore.

MindShore's digital platforms may include links to third-party websites. These links are provided solely to allow users to complement the information available. MindShore assumes no responsibility for any outcomes resulting from access to such links.

Any entity wishing to establish a link to MindShore platforms must obtain prior written authorization. The existence of a link does not imply endorsement or approval by MindShore.