End-to-End Ownership of a Custom .NET + Angular ERP System

Client Overview

Healthcare Products Production Center

The Challenge

The lack of a dedicated team for the comprehensive management of the custom .NET and Angular ERP generated stagnation in feature delivery, performance issues, and infrastructure vulnerabilities. The business suffered from the instability of the central system. We assumed end-to-end ownership, including continuous maintenance, agile development of improvements, and optimization of Azure cloud operations, ensuring a robust, evolutionary ERP that perfectly supports business growth.

Our Solution

We took full ownership of the ERP platform, from maintenance to cloud operations:

• Full platform ownership: We assume full responsibility for the ERP, from corrective and preventive maintenance to the development of new functionalities.
• New capabilities delivered on schedule: We develop modules and improvements in direct coordination with business teams, prioritizing what generates the most value for operations.
• Stable and secure cloud infrastructure: We manage operations in Azure: monitoring, performance tuning, security hardening, backups, and deployment pipelines.
• Systematically reduced technical debt: We conduct a comprehensive technical audit and implement architectural improvements to enhance maintainability and reduce operational risk.
• Continuous alignment with the business: We work with business teams to refine requirements, clarify priorities, and ensure that every delivery addresses real operational needs.

The ERP became a stable, evolving system backed by a single accountable partner.

Key Benefits

The ownership model delivered clear operational benefits:

• Reduced downtime and operational risk through stable, proactive maintenance ownership
• Faster feature delivery through structured prioritization and direct collaboration with business teams
• Improved cloud security, performance, and monitoring across Azure operations
• Stronger long-term maintainability through codebase stabilization and targeted architecture improvements

The engagement turned a fragile ERP into a stable, scalable execution layer.

Results

The ERP stopped being a source of risk and became a source of speed: